Given the nature of my work as the principal collaborator of a social enterprise focused on supporting seasoned and aspiring leaders to meet complex community demands, January is often marked by a flurry of emails and calls from organizations who, after finally getting a chance during the holidays to slow down and reflect,  get pumped up about organizing a strategic planning session. 

Quite rightly they would see the beginning of a new calendar as a time to… More Posted on 01-03-17

Are We Designing Systems for Failure?

It was a nightmare of a trip - definitely a long time, not a good time. 

My flight, on a major airline, was initially delayed three hours due to mechanical difficulties.  Apparently this particular airline doesn’t feel it’s important to notify passengers of delays even though they do make a point of collecting email addresses as well as business, home and cell phone numbers when tickets are purchased. But, as the ticket attendant pointed out… More Posted on 01-03-17

Life’s “Gong-able” Moments

There’s no doubt my youngest brother is happy to see the tailend of 2016. His year has been especially brutal and if not for an off-the-chart stubbornness gene, I’m sure he wouldn’t have survived it. 

Already in a wheelchair as the result of an accident, over the years he has had vertebrae in his back fused as well as 3 hip replacements. The last one was complicated by botched surgery, a broken femur, and the loss of a… More Posted on 01-01-17